Shipping Policy
Last updated: January 2025
Shipping Locations
We ship SOFÌA olive oil internationally to most countries including:
- European Union countries
- United States and Canada
- United Kingdom
- Australia and New Zealand
- Japan and Singapore
- Switzerland and Norway
If your country is not listed, please contact us to check availability.
Shipping Timeline
- Harvest: October 2025
- Processing & Bottling: October 2025
- Shipping begins: Late October 2025
- Estimated delivery: November-December 2025
Shipping Methods
Packaging
Each bottle is carefully packaged with:
- Protective foam inserts
- Eco-friendly packaging materials
- Temperature-resistant containers
- Authenticity certificate included
Shipping Costs
Shipping costs vary by destination and quantity:
- EU: €15-25 for 1-3 bottles
- UK: €20-30 for 1-3 bottles
- USA/Canada: €25-40 for 1-3 bottles
- Other countries: €30-50 for 1-3 bottles
Exact costs calculated at checkout based on your location.
Customs and Duties
- International orders may be subject to customs duties
- Duties and taxes are the customer's responsibility
- We declare accurate product values on customs forms
- Delivery may be delayed by customs processing
Damaged or Lost Packages
If your order arrives damaged or goes missing:
- Contact us within 48 hours of delivery
- Provide photos of damaged packaging/products
- We'll arrange replacement or full refund
- All shipments are fully insured
Contact for Shipping Questions
Email: hello@oliofrancolini.com
Subject line: "Shipping Inquiry - [Your Order Number]"